Returns or replacements must be initiated within 3 days of receiving the product.

Transit damage, manufacturing defects, or incorrect orders.

Order number, description of the issue, and photographic or video evidence.

Customers bear the cost unless it is a bulk order or due to a verified defect.

Refunds are processed within 14 business days after inspection of returned items.

Report discrepancies within 3 days to either fulfill shortages or return excess quantities.

Pet Brands covers shipping for verified defects or company errors.

Yes, customers collecting products must inspect them thoroughly before taking possession.

Orders are confirmed only after Pet Brands explicitly accepts them, typically via email or invoice.

No, orders cannot be canceled once they are confirmed.

Credit/debit cards, UPI, net banking, and other authorized digital payment platforms.

The company reserves the right to cancel the order and refund any payments made.

Yes, in cases of pricing errors, suspected fraudulent activity, or non-compliance with terms.

• The official website is justcatss.com.

Pet Brands is operated by JUST DOGS SPALONS PRIVATE LIMITED.

Block – C 609, Stratum @ Venus ground, Nr. Jhansi ki Rani Statue, Nehrunagar, Ahmedabad – 380015.

Phone: +91 9809113111
Email: support@justcatss.com